Tip News

December 15, 2019

California man told of impending death via video- link - Tip News

California man told of impending death via video- link

California man told of impending death via video- link
'Two people speak via video link at the Consumer Electronics Show in Los Vegas' - By: AFP/File DAVID MCNEW

A septuagenarian Californian learned of his impending death through a video link, outraging his family, which protested the dehumanized and robotic way in which the news was delivered.

Ernest Quintana received the news last Monday in a hospital in Fremont when a doctor appeared on-screen and told him. He passed away the following day.

"That Robot Dr. May be ok for some situations but not to tell a Man he is going to Die," a family friend wrote in a Facebook post that included a screenshot of a video taken by the patient's granddaughter, Annalisia Wilharm.

Wilharm was alone with her grandfather when the doctor remotely told Quintana that his lungs were failing and he would not be going home.

"We knew that it was coming and that he was very sick, but I don't think somebody should get that news delivered that way. It should've been a human being come in," Wilharm told local TV station KTVU.

As her grandfather had a hearing problem, she had to relay the news, KTVU reported.

The Kaiser Permanente Medical Center, where Quintana was being treated, responded in a statement carried by US media in which it offered condolences to the family but disputed the characterization that the news was delivered by "robot."

"The use of the term 'robot' is inaccurate and inappropriate. This secure video technology is a live conversation with a physician using tele-video technology, and always with a nurse or other physician in the room," Kaiser Permanente said.

"It does not, and did not, replace ongoing in-person evaluations and conversations with a patient and family members," the center said.

"We regret falling short in meeting the patient's and family's expectations in this situation and we will use this as an opportunity to review how to improve patient experience with tele-video capabilities."

Short link: https://tipnews.com/u/ODYxOTk=

See also:

Related articles

Former Roland Garros champion Schiavone 'wins' cancer fight

Former Roland Garros champion Schiavone 'wins' cancer fight

Former French Open champion Francesca Schiavone said on Friday she had defeated cancer, defiantly telling fans: "I'm still breathing".The 39-year-old, who became the first Italian woman to win a Grand Slam title with victory at Roland Garros in 2010, reveal

Former Roland Garros champion Schiavone 'wins' cancer fight

Former Roland Garros champion Schiavone 'wins' cancer fight

Former French Open champion Francesca Schiavone said on Friday she had defeated cancer, defiantly telling fans: "I'm still breathing".The 39-year-old, who became the first Italian woman to win a Grand Slam title with victory at Roland Garros in 2010, reveal

Brazil's Bolsonaro: God made me president

Brazil's Bolsonaro: God made me president

President Jair Bolsonaro said on Friday God, a fellow Brazilian, had handed him the election victory that propelled him to office in South America's largest economy."I never imagined that I'd be president. No one gave us victory, but I think it was God's w

Drop that donut! Mexico pays portly cops to slim down

Drop that donut! Mexico pays portly cops to slim down

It's a sunny morning in Mexico City, and police officers drip with sweat as they do push-ups and squats, part of a program for overweight cops in one of the world's most obese countries.The two dozen officers grimacing through their workout on the pavement o



HELLO, PLEASE TAKE A MOMENT TO RATE THIS POST California man told of impending death via video- link

Sending comment Close